Facilities Coordinator – JLL (Montreal, QC)

JLL is looking for an experienced Facilities Coordinator to support Site and/or Assistant Facility Managers across all operational activities, including maintenance, accounting, vendor oversight, equipment management, and occupancy services.

Responsibilities

- Conduct daily facility walkthroughs to ensure a clean, organized, and fully operational office workplace while identifying opportunities for improved service excellence and operational efficiency.
- Respond to all work orders promptly, ensuring KPI compliance and exceptional customer service; schedule and manage repairs, maintenance, and minor works through to completion with accurate tracking.
- Coordinate and manage vendor relationships, facilities staff, and service providers to ensure excellent execution of work with minimal disruption to operations.
- Oversee site amenities (fitness facilities, food services, transportation, office reconfigurations) and serve as the primary point of contact for facility‑related inquiries and support moves.
- Support event coordination, meeting and conference facilities, and provide logistical assistance during Moves, Adds and Changes (MAC) activities.
- Maintain accurate records and official documentation for the site, including emergency response plans, evacuation procedures, environmental health and safety protocols, building operations, and pertinent web pages.
- Coordinate landlord relations, manage building access passes, provide safety and security support, and ensure all building procedures and performance measures are maintained while complying with client contract requirements.

Required Qualifications

- Prior experience in facilities management, property management, hospitality, or related fields.




- Knowledge of local occupational health and safety requirements and vendor management for specialized services.
- Understanding of basic technical aspects of property systems including computer room air‑conditioning, chiller systems, fire protection systems, and mechanical and electrical systems.
- Proficiency in a range of information technology tools and platforms.
- Excellent communication, organization, and problem‑solving skills with the ability to work independently and manage stressful situations.
- Ability to occasionally lift, push, and move items as required for job duties.
- Self‑motivated, confident, energetic, and flexible with demonstrated teamwork and performance excellence.

Preferred Qualifications

- Experience with CMMS (Computerized Maintenance Management Systems) platforms and work order management systems.
- Background in commercial real estate or corporate facilities environments.
- Knowledge of preventive maintenance programming and asset management principles.
- Experience coordinating vendor services and managing service provider relationships.
- Understanding of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and client satisfaction metrics.
- Proficiency using generative AI tools and conversational search platforms to draft communications, analyze data, and streamline administrative tasks.
- Oral and/or written interactions with tenants or partners based outside Quebec (e.g., service providers, law firms, bankers, brokerage firms).

Location

On‑site – Montreal, QC

Equal Opportunity Employer

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit your request through our contact methods.

📌 Coordonnateur(trice) des installations / Facilities Coordinator (Montreal)
🏢 CAN ASA-Jones Lang LaSalle Real Estate Services
📍 Montreal