Launch your career at Wolseley Canada as a Counter Sales Associate, the vital link between customers and product knowledge. Deliver exceptional service through various channels and build crucial industry relationships. In this role, you will serve as the first point of contact for customers, showcasing your sales and customer service expertise.
This position demands robust product knowledge in plumbing and HVAC/R, as well as the ability to provide quick quotes, pick orders, and ensure stock availability. Be ready to engage positively with clients while maintaining an organized counter area. Key Responsibilities:
- Respond promptly to customer inquiries in person, by phone, or email
- Prepare quotations for urgent contracting jobs as needed
- Pick and verify customer orders from the warehouse
- Conduct product research using catalogs and online sources
- Build positive relationships with customers and colleagues Requirements:
- Technical experience in sales or customer service required
- Local knowledge of HVAC and plumbing advantageous
- Proficient in Microsoft Office; AS400 experience is a plus
- Exceptional customer service and communication skills needed
- Must pass a criminal record check Become a key player in supporting clients with your product knowledge and service excellence at Wolseley Canada.