Support clients at Apex Utilities as a Customer Care Representative in Leduc, AB. This full-time role plays a key function in managing customer service and emergency responses. In this unionized position, your responsibilities will revolve around responding to calls, generating service orders, and documenting customer interactions accurately.

You will also need to provide after-hours support and maintain compliance with regulatory standards. Robust communication skills and the ability to handle emergencies are crucial for success in this busy role. Key Responsibilities:

- Respond to customer inquiries effectively via phone
- Generate service orders and manage customer records
- Provide support during natural gas emergencies




- Maintain relationships with relevant administrative bodies
- Ensure compliance with call answer level requirements Requirements:
- Business-related Certificate from a recognized institution
- At least two years in a telephone customer service role
- Specific training in customer service required
- Excellent written and verbal communication skills
- Capability to work under constant pressure to meet deadlines Utilize your expertise to enhance customer experience as a Customer Care Representative with Apex Utilities.

📌 Customer Care Representative Leduc AB
🏢 Apex Utilities
📍 Leduc