Step into a rewarding customer service role with Serco Canada Inc. as a Customer Service Agent at a DriveTest Centre across Ontario. Engage with the public while ensuring positive customer experiences in a high-energy environment. As a Customer Service Agent, you’ll evaluate driver license eligibility, assist applicants with valid document assessments, and provide essential information.

Your role ensures a fair issuance process for Ontario driver’s licenses and offers a agile work setting in one of 56 DriveTest Centres. Key Responsibilities:

- Provide excellent customer service during Driver Examination Services
- Assist applicants across various license classes
- Conduct vision screenings and administer knowledge tests
- Schedule and dispatch road tests efficiently
- Investigate errors in driver records Requirements:
- Completion of Customer Service Agent training program
- GED or high school diploma mandatory
- Fluent in French and English
- Valid Ontario Class G driver’s license
- Minimum of two years customer service experience Deliver stellar service and uphold licensing procedures with Serco Canada as a Customer Service Agent.

📌 Customer Service Agent at Serco Canada (Newmarket)
🏢 Serco
📍 Newmarket