Become part of the MAAX family as a Customer Support Advisor in Lachine, QC. This hybrid role focuses on delivering exceptional customer service and technical solutions. In this position, you will engage directly with customers to address their inquiries and technical issues.

Collaboration with various internal teams will be essential to ensure timely problem resolution. Your ability to communicate effectively will strengthen MAAX's reputation for excellence in customer care. Key Responsibilities:

- Analyze and resolve customer problems on calls
- Provide technical support regarding installations and warranties
- Keep abreast of the latest MAAX product updates
- Work closely with other departments for solutions
- Log and document service calls accurately Requirements:
- High school diploma necessary
- At least 1 year in a customer service role
- Familiarity with Microsoft Office tools
- Plumbing knowledge advantageous
- Bilingual fluency in English and French Deliver outstanding technical support and contribute to MAAX's mission of exceptional service in the industry.

📌 Customer Focused Support Advisor MAAX (Quebec City)
🏢 MAAX Bath
📍 Quebec City