Embark on a rewarding career with RBC Insurance as a Customer Service Representative specializing in Creditor Insurance. Provide tailored solutions to clients while delivering exceptional service in Mississauga. As a Customer Service Representative, you will engage with clients via phone, offering personalized insurance advice and solutions based on their distinct needs.

Your role will focus on improving client functions and effectively processing requests related to their credit insurance. Building rapport and establishing trust will be crucial for success in retaining customers. Key Responsibilities:

- Handle inbound calls to meet customer expectations
- Secure new business and retain existing clients
- Ensure optimal service through effective referrals




- Take ownership of client concerns at the first point of contact
- Process client paperwork ensuring accuracy and completeness Requirements:
- Robust listening skills and ability to build rapport
- Excellent attention to detail and problem resolution
- Proficient in navigating multiple systems
- Flexibility for varying shifts as per business needs
- Sales experience in a contact center is an asset Utilize your customer service and insurance knowledge to make a lasting impact at RBC Insurance in Mississauga.

📌 Customer Service Representative at RBC Insurance (Mississauga)
🏢 RBC Insurance
📍 Mississauga