Enhance customer engagement with BearCom as a Customer Service Representative. Provide efficient assistance to clients, addressing inquiries and ensuring quality service in a supportive environment. BearCom, the largest distributor of wireless solutions in North America, is seeking a Customer Service Representative to join their dedicated team.

This role involves managing customer inquiries across various channels, performing quality control for orders, and troubleshooting product-related issues. You'll collaborate closely with internal departments to provide swift resolutions and maintain customer satisfaction while contributing to operational projects. Key Responsibilities:

- Answer incoming customer calls and inquiries promptly




- Verify accuracy of packing slips for processed orders
- Ensure quality control for products pulled for orders
- Handle customer complaints and inquiries effectively
- Track shipments and liaise with multiple carriers Requirements:
- Proficient in PC and Internet usage
- Robust problem-solving skills in customer service
- Excellent communication via phone and email
- Team-oriented with multitasking abilities
- Available Monday to Friday, 8am to 5pm Bring your customer commitment and problem-solving skills to BearCom's dynamic environment in Dallas, TX.

📌 Customer Service Representative at BearCom (Calgary)
🏢 BearCom Canada
📍 Calgary