Join The Kenan Advantage Group Inc. as a Customer Service Representative to support drivers and optimize logistics in North America. This role combines exceptional communication skills with planning and resource management. At KAG, our Canadian operating company, Westcan Bulk Transport, seeks a Customer Service Representative focused on supporting drivers’ daily tasks.

Key responsibilities include matching drivers with vehicles, planning routes, and ensuring all necessary equipment is ready for fleet maintenance while providing top-notch customer service throughout the process. Key Responsibilities:

- Match drivers to trucks based on load requirements
- Ensure drivers have adequate hours of service
- Prepare trailer loading and delivery instructions




- Communicate route plans and handle driver inquiries
- Monitor and manage customer orders via multiple channels Requirements:
- Previous dispatch experience is beneficial
- Strong organizational and communication skills
- Ability to prioritize multiple tasks effectively
- Experience in the transportation industry is an asset
- Ability to work independently and under pressure Deliver exceptional service and support drivers' needs with The Kenan Advantage Group in a cooperative environment.

📌 Customer Service Representative at KAG (Ottawa)
🏢 KAG Canada
📍 Ottawa