Elevate customer satisfaction as a Distribution Customer Service Representative at NFI. Handle inquiries, process orders, and manage complaints efficiently with a focus on exceptional service. This role requires strong customer service skills to engage with clients effectively. You will be responsible for processing customer orders and ensuring accurate invoicing. Collaborate with internal departments to maintain service standards and respond to shipping requests promptly. Key Responsibilities:

- Assist customers with inquiries and complaints promptly
- Process and input customer orders efficiently
- Generate stock availability reports for product checks
- Handle special shipping requests and coordinate with operations
- Maintain accurate records of damages and back orders Requirements:
- High school diploma or equivalent necessary
- Proficient in MS Office with robust computer skills
- Excellent written and oral communication abilities
- Familiarity with shipping software like UPS and FedEx
- Availability for irregular hours, including weekends Bring your customer service expertise to enhance satisfaction and streamline order processes at NFI.

📌 Customer Service Representative for Distribution (Toronto)
🏢 NFI
📍 Toronto