Elevate customer journeys as a Customer Success Manager at Ox Security, focusing on the integration of cutting-edge cybersecurity solutions in AI-driven environments. Build relationships and drive user adoption while providing stellar support. Ox Security is searching for a Customer Success Manager to ensure seamless onboarding and effective utilization of its services.

This role demands strong communication and relationship-building skills while helping customers thrive in their cybersecurity journey. You'll guide users through integration, resolve their inquiries, and collaborate with product and engineering teams to enhance offerings. Key Responsibilities:

- Lead onboarding processes for new customers
- Provide effective training for successful OX integration




- Build robust relationships with key stakeholders
- Act as a trusted technical advisor throughout customer lifecycle
- Monitor usage, driving retention and upsell opportunities Requirements:
- Bachelor’s in Business, Computer Science, or related field
- 3+ years in Customer Success at a SaaS company
- Experience in cybersecurity is a strong advantage
- Excellent communication and relationship-building skills
- Ability to manage multiple projects simultaneously Contribute your expertise in customer relationships and technical guidance at Ox Security to help businesses enhance their cybersecurity posture.

📌 Customer Success Manager at Ox Security (Toronto)
🏢 OX Security
📍 Toronto