Shape the future of health sciences education as a Customer Success Manager at Fenix Alma Solutions Inc. Work remotely while partnering with institutions to enhance their educational technology experience with VidaNovaVLE®. As a Customer Success Manager, you will drive success within leading health sciences educational programs across Canada and the U.S.

This role requires expertise in learning management systems and a passion for improving educational outcomes. You'll engage directly with academic leaders and institutional teams to foster trusted relationships and implement cutting-edge solutions tailored to their unique workflows. Key Responsibilities:

- Serve as the primary strategic advisor for health sciences education partners
- Build trusted relationships with faculty and institutional leaders




- Advise on best practices and strategic implementation approaches
- Help optimize curriculum management and accreditation processes
- Guide institutions through onboarding and adoption phases Requirements:
- Minimum three years of experience in health sciences education
- Proficiency with Learning Management Systems, preferably Moodle
- Excellent communication and relationship-building skills
- Strong understanding of educational workflows in higher education
- Ability to manage multiple institutional relationships simultaneously Become a trusted expert in the health sciences education community and support innovative learning solutions at Fenix Alma Solutions Inc.

📌 Customer Success Manager Health Tech Remote (Canada)
🏢 Fenix Alma Solutions
📍 Canada