Become the face of patient care at NB Health Link as a Customer Support Representative in Moncton. This full time role combines administrative tasks with direct patient interaction while supporting onboarding processes. Join the NB Health Link team, overseeing patient integration and serving as the initial contact for inquiries.

Responsibilities include processing referrals, scheduling appointments, and managing communications with patients and healthcare providers. This position plays a crucial role in ensuring efficient departmental workflow and quality patient service. Key Responsibilities:

- Process referral requests and enter physicians' orders
- Schedule and notify patients of medical appointments
- Answer and manage telephone inquiries
- Create and edit documents,



correspondence, and reports
- Coordinate departmental workflow and orientation for new hires Requirements:
- High school graduation plus an administrative support program
- Minimum two years’ office experience, preferably in healthcare
- Experience in a contact center environment is an asset
- Proficient in Microsoft Office and scheduling software
- Strong communication skills in English and French Leverage your organizational skills and communication abilities to thrive as a Customer Support Representative at NB Health Link.

📌 Customer Support Representative at NB Health Link (Moncton)
🏢 NB Health Link
📍 Moncton