Become a vital Customer Support Advocate at ServiceTitan, where you help small business owners with innovative technology solutions. Use your problem-solving skills in a dynamic environment to support clients via phone, chat, and email. ServiceTitan is seeking a Customer Support Advocate passionate about technology and customer service.

In this role, you will become a product expert while helping small business owners thrive in the service industry. Leverage tools like Salesforce to resolve customer issues efficiently while maintaining a positive experience. Key Responsibilities:

- Assist customers through phone, email, and chat interactions
- Develop creative solutions tailored to customer needs
- Prevent escalations and resolve issues quickly
- Provide high-quality technical solutions and support Requirements:
- Bachelor’s degree or relevant technical support experience
- Robust problem-solving and critical thinking abilities
- Excellent communication skills, both written and verbal
- Ability to thrive in a fast-paced environment
- Understanding of digital marketing concepts preferred Bring your customer-centric mindset and technical proficiency to help elevate ServiceTitan’s impact in the service industry.

📌 Customer Support Advocate at ServiceTitan (Toronto)
🏢 ServiceTitan
📍 Toronto