Department Supervisor : Full Time - WESTBANK at The Home Depot in Westbank, BCV4T 2Z1

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose:

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

- Health and Dental Benefits for Full Time associates
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development
- Tuition Reimbursement
- The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What you will be doing:

- Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
- Ensuring department staffing levels meet business needs
- Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
- Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
- Maintaining 100% in stock and overhead organizational plans
- Investigating, resolving and escalating customer issues as appropriate
- Communicating store sales, event and promotional activities through rallies and weekly department meetings




- Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

- Ability to work a versatile schedule; including days, evenings and weekends
- Excellent organizational, interpersonal and customer service skills
- Excellent decision making ability and problem solving skills
- 1-2 years experience as a supervisor / leading teams

Our Core Values Press ENTER to read the content or TAB to skip.

Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.

Taking Care of Our People

The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.

Respect For All People

In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.

Doing The Right Thing

We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.

Building Strong Relationships

Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.

Giving Back

An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.

Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.

Creating Shareholder Value

The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.

📌 Department Supervisor : Full Time - WESTBANK
🏢 The Home Depot
📍 Westbank