Seeking an experienced Desktop Support Technician to provide onsite IT support for Windows and macOS environments. The role involves deskside and walk-up support, hardware/software troubleshooting, device deployments and migrations, IMAC activities, asset management, conference room support, and white glove support for VIP users.
Key Skills:
- Deskside & walk-up support
- White glove/VIP support
- ITSM, Nexthink, incident management
- IMAC, hardware break/fix & asset management
- Conference room/AV support
- Strong customer service and communication skills
We are an Equal Chance Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf
📌 Desktop Support Technician (Toronto)
🏢 Galent
📍 Toronto
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