Position Title: Director, Integrated Mental Health, Housing and Substance Use Health Services Job Type: Permanent, Full-Time 1.0 FTE Direction: Integrated Mental Health, Housing and Substance Use Health Services Compensation: $102,957.40 – $121,157.40 plus a comprehensive compensation package that includes time-off entitlements, health benefits, life insurance, and participation in the HOOPP pension plan.

Somerset West Community Health

Centre (SWCHC) is a non-profit, community-governed organization that serves more than 15,000 clients annually. Established in 1978, SWCHC provides a broad range of health and social services, including primary care, health promotion, community development, mental health and harm reduction. We are deeply connected to the communities we serve and committed to removing barriers to care.

We are committed to advancing equity in our organizational structures, decisions and services. We work within anti-racist and anti-oppressive frameworks and continue to strengthen our accountability to Indigenous, Black, racialized, newcomer, 2SLGBTQ+ and other communities that experience barriers to health and social services. We are seeking an accomplished senior leader to guide a diverse and interconnected portfolio of services supporting people experiencing challenges related to mental health, substance use, homelessness and access to care.

The portfolio includes the Homelessness and Addiction Recovery Treatment (HART) Hub, the Peer Outreach Team, and Mental Health and Counselling Services. Together, these programs provide a continuum of community-based support - from early engagement, outreach and counselling to intensive treatment, housing assistance, recovery services and ongoing care. The HART Hub brings together health care, substance use treatment and recovery services, mental health support, housing assistance, outreach, basic needs and systems navigation.

The Peer Outreach

Team builds trusted relationships with people who may be disconnected from traditional systems of care, while the Mental Health and Counselling Team provides accessible, trauma-informed and culturally responsive services to clients and communities. This enables the Director to focus on strategic direction, leadership development, quality and safety, financial stewardship, partnership accountability and system influence. The incoming Director will strengthen service quality and operational performance, support a skilled and resilient workforce, deepen relationships with community and system partners, and demonstrate the collective impact of the portfolio to funders, government and the communities SWCHC serves.





This is a significant leadership opportunity for someone who can connect strategy with execution and who understands how mental health, substance use health, outreach, housing and community-based care must work together to create meaningful and lasting outcomes You are comfortable supporting front-line leaders, working through operational risks, reviewing financial information, negotiating with partners and advising a CEO on system-level strategy. A master's degree in health administration, public health, social work, nursing, business administration or a related discipline, or an equivalent combination of education and senior leadership experience.

Approximately 10 years of progressive leadership experience, including significant experience at the senior management or director level, with accountability for complex programs, people, budgets and organizational risk.

Experience overseeing 24/7 community health or similarly complex operations is strongly preferred.

Strong experience with financial management, multi-million-dollar budgets, contracts, funding agreements and resource planning.

Demonstrated knowledge of quality improvement, risk management, incident response, occupational health and safety, and service-accountability structures.

Experience working with government, funders, health-system partners, housing providers and community organizations.

A strong understanding of homelessness, supportive housing, mental health, substance use health, harm reduction, treatment and recovery-oriented care.

Demonstrated experience applying equity, anti-racism, anti-oppression and cultural-safety principles in organizational and service-delivery settings.

Knowledge of Ottawa's health, housing, homelessness and community-service systems would be an asset. Ability to work flexible hours, including evenings or weekends, as needed.

This position is primarily on-site, with flexibility in accordance with operational needs and organizational policies

Bilingualism in English and French, or proficiency in other languages commonly spoken by clients, is an asset. As the Director of Integrated Mental Health, Housing and Substance Use Health Services, you will be accountable for the following:



Identify emerging community needs, service gaps, policy developments and opportunities for system improvement.

Contribute informed analysis and recommendations to the CEO, Senior Leadership Team and Board.

Represent SWCHC in senior-level discussions with government, funders, health-system leaders, housing partners and community organizations.

Help position the portfolio for long-term sustainability, future investment and appropriate growth. Support workforce planning, succession planning, leadership development and employee well-being.

Operational Excellence, Quality and Safety

Strengthen approaches to client safety, staff safety, occupational health, critical-incident response and organizational risk.

Ensure that significant concerns, incidents and organizational risks are communicated promptly and accurately to the CEO. Foster trusted relationships with health, housing, municipal, Indigenous and community partners.

Establish clear structures for collaborative planning, shared decision-making and problem resolution.

Support the development of coordinated pathways between primary care, mental health, substance use services, housing, outreach and other community supports. Monitor financial performance and respond promptly to emerging pressures, variances and sustainability risks.

Ensure that expenditures, contracts and procurement decisions follow organizational policies and delegated authorities.

Provide transparent and timely financial, operational and performance information to the CEO.

Work closely with Finance, Human Resources, Quality, Facilities, Information Technology and other organizational functions. Outcomes, Evidence and Public Accountability

Identify evidence that can support future funding, service expansion and public-policy discussions. Equity, Community Accountability and Client Voice

Embed equity, anti-racism and anti-oppression within program design, workforce practices, resource decisions and performance monitoring.

Support Indigenous-led, Africentric and other culturally grounded approaches where appropriate.

Maintain constructive relationships with surrounding communities and respond thoughtfully to community concerns and impacts. A workplace grounded in equity and inclusion

Somerset West Community Health Centre is an equal opportunity employer that values the diversity of the people in our programs, services and workplace. We welcome and encourage applications from Indigenous, Black and racialized communities; people with disabilities; and members of other equity-seeking groups.

📌 Director, Integrated Mental Health, Housing and Substance Use Health Services (Quebec)
🏢 Somerset West Community Health Centre
📍 Quebec