Lead strategic operational improvements with First Nations Health Authority as a Director of Operational Improvement. Drive quality initiatives and enhance sustainability in healthcare across BC. Reporting directly to the COO, you will spearhead quality improvement efforts agency-wide at FNHA.

You’ll leverage your expertise in healthcare, public health, and change management to lead transformative initiatives. This role emphasizes continuous quality improvement and Lean methodologies, fostering a culture of excellence and resilience. Key Responsibilities:

- Oversee organization-wide operational transformations
- Implement Lean-based practices for quality improvement
- Collaborate across teams to enhance client experiences




- Ensure sustainability and effectiveness in health services
- Lead training initiatives in change management and excellence Requirements:
- Master’s degree or equivalent education/experience
- Minimum 10 years progressive leadership in healthcare
- Certification in quality improvement and project management
- Proven track record of leading change initiatives
- Commitment to First Nations, Inuit, or Métis representation Harness your leadership and operational expertise to elevate health outcomes with FNHA.

📌 Director of Operational Improvement at FNHA (Vancouver)
🏢 First Nations Health Authority
📍 Vancouver