10 Aug
|
Havas Cx Canada
|
Toronto
10 Aug
Havas Cx Canada
Toronto
Director, Platform Product Type: Contract (6 months to start)
Location: Greater Toronto Area (Hybrid) About Havas
Havas is one of the world's largest global communications and customer experience networks, bringing together strategy, creativity, technology, data, and media to help organizations build meaningful connections with their customers.
Our Customer
Experience team partners with leading enterprise organizations to design, modernize, and optimize digital platforms that serve millions of customers every day. We are currently seeking a Director, Platform Product to lead a major digital platform modernization initiative within a highly complex enterprise environment. Role Details
As the Director, Platform Product, you will own the product strategy and roadmap for a modern digital experience platform supporting large-scale web and mobile experiences. You will work at the intersection of Product, Engineering, UX, Architecture, Marketing, Data, and Digital Delivery to modernize platform capabilities that enable exceptional customer experiences while improving scalability, performance, accessibility, and operational excellence. This is a leadership role focused on product ownership, platform strategy, stakeholder alignment, and Agile delivery.
What You'll Do
Own the product vision, roadmap, and backlog for a modern enterprise digital platform.
Define product priorities that balance customer needs, business objectives, technical constraints, and regulatory requirements.
Partner closely with Engineering, Architecture, UX, Data, and Delivery teams to deliver scalable platform capabilities.
Lead platform modernization initiatives that improve performance, resiliency, accessibility, scalability, and operational efficiency.
Drive roadmap planning, feature prioritization, and release planning across multiple Agile teams.
Define product success metrics and continuously optimize platform performance using data and customer insights.
Collaborate with senior business and technology leaders to align priorities and manage cross-functional dependencies.
Champion accessibility, usability, security, and performance as core product principles.
Manage competing priorities while maintaining delivery momentum across multiple initiatives.
Translate complex business requirements into clear product direction and actionable delivery plans. What You'll Bring
8+ years of experience leading enterprise digital products, platforms, or large-scale digital transformation initiatives.
Proven experience owning complex product roadmaps within enterprise environments.
Strong understanding of Agile product management methodologies, including backlog management, sprint planning, roadmap development, and product lifecycle management.
Experience partnering with Engineering, UX, Architecture, and Data teams throughout the product lifecycle.
Comfortable operating in a squad/Crew model, owning your squad's portfolio of capabilities directly.
Robust working knowledge of personalization, campaign management, or client engagement platforms (e.g., Adobe AEP/AJO, Salesforce Marketing Cloud, or CIBC's equivalent target-state stack) is an asset.
Additional
Information
This role represents an active vacancy at Havas. You will be joining a collaborative, growth-oriented environment where ideas are encouraged and career development is supported. The salary range for this position is CAD $60-75/hour, with final compensation determined based on factors such as work location, skills, experience, and background.
Havas uses artificial intelligence-enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our recruiting and hiring teams.
📌 Director, Platform Product (Toronto)
🏢 Havas Cx Canada
📍 Toronto