Enhance guest experiences with Vintage Hotels as a PM Guest Service Agent. Deliver unparalleled service during check-in and check-out, ensuring each guest feels valued. As part of Vintage Hotels & Niagara’s Finest Hotels, you will assist guests directly in a pivotal role during evening hours. This position values interpersonal skills, providing expert knowledge of our offerings while maintaining a welcoming workplace.

Responsibilities include collaborating with various departments to ensure guest comfort and safety while managing nightly operations efficiently. Key Responsibilities:

- Provide personalized service to enhance guest stays
- Perform daily check-in/out procedures promptly
- Maintain knowledge of room rates and dining offers
- Communicate effectively with guests and departments
- Prepare food and beverage documentation for audit Requirements:
- Minimum 2 years front desk or customer service experience
- Strong communication and interpersonal skills
- Ability to handle guest inquiries and needs
- Background in sales or upselling is an asset
- Ability to work independently with professionalism Elevate guest experiences through outstanding service and interpersonal skills at Vintage Hotels.

📌 Evening Guest Service Agent at Vintage Hotels (Canada)
🏢 Niagara's Finest
📍 Canada