Event Operations Team Member Reports To: Manager, Ancillary Operations

Mission: To create an environment that inspires a passion for student success.

Desired Results of the Position:

An organized and timely labour service which responds to the changing wants and needs of our guests and clients.

A welcoming, secure, clean, and inclusive experience for students, guests, and clients of the Algonquin Commons Theatre (ACT) and all its related venues.

A harmonious Theatre and Venues Operations department, where the team members feel energized, motivated, and supported to contribute to the student, guest, and client experience.

Nature and Scope

Reporting to the Manager, Ancillary Operations (MAO); this position is responsible for the delivery of professional and reliable event and labour services in a variety of Students’ Association event spaces.

The Events Operations

Staff will perform labour related work based on client, venue, and event needs which include but are not limited to, the successful setup and reset of events (furniture and equipment moves), basic tech services, janitorial services, and general labour duties (including repairs and maintenance of some resources).

The Theatre Events Operations

Team will be expected to build relationships with members from diverse groups of people to provide the highest level of event production and client and guest satisfaction.

Job Duties

Execute tasks, follow schedules and meet deadlines as set by the Manager, Ancillary Operations, and the Ancillary Operations Coordinator.

Perform labour related work in preparation of event spaces - includes posting signage, removing furniture, janitorial services, basic tech support, décor layout,

Support efficient event execution -includes garbage removal, sweep and mop of spills, replenishing depleted amenities.

Reset of all spaces following events and

Execute all event set up with accuracy

Perform labour related work for the general upkeep of all SA spaces (including indoor and outdoor areas).





Complete repairs and maintenance work of all Ancillary resources as directed by the MAO and AOC. Day-to-day operations - includes maintaining all ACT standard layouts for SA spaces, cleaning event spaces (notify Algonquin janitorial services when they are required), ensuring all A/V equipment, walls, furniture, and fixtures in SA spaces are maintained and serviced based on a preventative maintenance schedule set out by the MAO and

Handle simple A/V set up and operation (i.e. Basic A. Systems, Projector and Screen, Pipe and Drape), and work with ACT technical staff on more complicated set-ups.

Understanding of all health and safety policies and procedures in

Assist guests with general questions and

Maintain a safe and efficient workplace for all

Always be visible, professional, helpful and

Assist other SA staff and departments where

Other duties as

Core Competencies

Time Management

Detail Oriented

Quality Focused

Problem Solving

Customer and Client Focus

Communication

Teamwork

Accountability

Dependability

Takes direction well

Independent worker

Desired Skills and Qualifications

Work efficiently and accurately within a set time

Ability to handle a fast-paced environment with many

Knowledge of venue safety standards and

Willing to work long hours and non-traditional

Willing to be mobile for long periods of

Ability to monitor and execute several projects at

Ability to learn simple A/V set up and basic technical operation

Ability to work independently as well as a member of a

Willingness to learn proper cleaning

Demonstrates ability to take

Commitment to achieving high standards with limited

Bilingualism (English/French) will be considered an

Requirements

Must be able to lift 50lbs and work in a physical labour

Must have steel toe Compensation:

This position is part-time casual, between 6-24 hours a week as needed

Shifts for this position may include weekdays, weeknights, weekends

This position is paid $17.60 per hour

This job will remain posted and open until all positions are filled

📌 Event Operations Team Member (Ottawa)
🏢 Algonquin Students' Association
📍 Ottawa