Enhance your IT career at F12 as a Systems Analyst, offering support both in-person and remotely. Collaborate with clients to resolve technical issues and gain valuable expertise. Reporting to the Manager of Service Delivery, the Systems Analyst will provide high-quality, timely assistance to clients.

Key responsibilities include troubleshooting password resets, installing programs, and navigating server issues. You'll also build client relationships and update shared resources to facilitate teamwork, making this position a perfect learning prospect for aspiring IT professionals. Key Responsibilities:

- Provide end-user support for various IT issues
- Build client relationships and understand preferences
- Respond to client inquiries with empathy
- Maintain accurate ticket documentation and notes
- Prepare and deploy workstations and peripherals Requirements:
- Minimum 1 year of Service Desk/Support experience
- Basic knowledge of Windows Servers and Networking
- Certifications like CompTIA A+ are a plus
- Strong analytical skills and willingness to learn
- Ability to work on-call when necessary Shape your IT journey at F12 by delivering exceptional technical solutions.

📌 Systems Analyst with Client Focus (Edmonton)
🏢 F12.net
📍 Edmonton