External Relations & Partnerships Specialist The chance:

CaRMS is seeking an experienced relationship builder who thrives on connecting with partners, understanding their evolving needs, and translating those insights into opportunities that strengthen collaboration and inform organizational priorities. This role serves as the primary relationship manager for many of CaRMS' external partners and stakeholders. Success in this role comes from building trust, facilitating meaningful conversations, identifying emerging trends, and ensuring partner perspectives are represented across the organization.

Working closely with Product, Delivery, and Leadership, the successful candidate will bring external insights into internal discussions while fostering long-term partnerships that support CaRMS' strategic objectives.

This is a full-time, permanent, fully remote position . The successful candidate must be based in Canada and have the ability and willingness to travel as required. The language requirement for this role is bilingual (English and French) . Occasional overtime may be required to meet critical deadlines.

Role and responsibilities:

Relationship Management & Stakeholder Engagement

- Build and maintain trusted, long-term relationships with partner organizations, faculties of medicine, and other key stakeholders.
- Serve as a primary point of contact for external partners, fostering collaboration and open communication.
- Lead stakeholder meetings to understand partner priorities, challenges, and emerging opportunities.
- Represent CaRMS at external meetings, conferences, committees, and working groups.
- Strengthen relationships through regular engagement and proactive communication.

Partner Insights & Strategic Advice

- Gather feedback from partners through discussions, meetings, and sector engagement.
- Identify recurring themes, emerging issues, and opportunities across the medical education landscape.
- Translate stakeholder insights into clear recommendations for internal teams.
- Prepare briefing materials and reports that support strategic planning and organizational decision-making.

Internal Collaboration

- Work closely with Product, Delivery, and Leadership to ensure partner perspectives are well understood and considered in planning and decision-making.
- Support product teams by providing contextual insight, validation, and partner impact analysis—without owning product decisions.
- Act as a trusted advisor by bringing stakeholder and market perspectives into cross-functional discussions.

Growth & Partnerships





- Identify opportunities for new partnerships or enhancements that align with product direction and organizational strategy.
- Monitor trends within Canadian medical education and residency matching.
- Provide insights and recommendations to leadership on partnership approaches, ecosystem positioning, and sector dynamics.

Qualifications:

Required:

- Bachelor’s degree in business, management, economics, public administration, communications or a related discipline.
- Five (5) or more years of experience in external relations, stakeholder engagement, partnership management, membership engagement, account management, client relationship management, or a related field.
- Experience working within a not-for-profit, association, healthcare, post-secondary, government, or other complex stakeholder-driven environment.
- Experience in medical education, preferably within a faculty of medicine, medical school, residency program, or related environment of the CaRMS match process and medical education landscape.
- Experience facilitating discussions, gathering stakeholder insights, and translating feedback into actionable recommendations.
- Proficiency with digital collaboration tools (Microsoft 365, Asana, etc.).
- Bilingual (English/French).

Preferred:

- Master’s degree in related discipline.
- A not-for-profit background.
- Ability (or interest to learn) modern AI‑assisted design and analysis tools to structure partner. feedback, identify patterns, and produce clear, actionable insights that inform product discussions.

Key Competencies:

- High ownership and growth mindset.
- Strategic communication
- Facilitation and consultation
- Ability to lead initiatives and influence cross-functional teams.
- Project coordination and time management.
- Comfortable working in a fast-paced, remote-first environment.
- Adaptability and problem-solving.

The successful candidate: The successful candidate brings extensive experience in external relations, partnership development, or stakeholder engagement within complex or regulated environments. They have a proven ability to build trusted, long-term relationships with partner organizations, facilitate meaningful discussions, and identify opportunities that support organizational growth and shared objectives.





They are strong communicator and collaborator who can translate partner insights, market trends, and feedback into clear recommendations for leadership. Comfortable working cross-functionally, the successful candidate is skilled at influencing without authority and aligning internal teams around partner and sector priorities.

Highly organized and results-oriented, they are adept at managing multiple initiatives in a remote-first environment and are comfortable working with data, digital tools, and collaboration platforms to inform decision-making and track outcomes.

What we offer:

CaRMS is committed to fostering an equitable, diverse, and inclusive workplace. We offer a remote-first work environment that supports continuous quality improvement (CQI) and professional development, along with a comprehensive benefits program and an industry-leading defined contribution pension plan. The salary range for this position is $80,000–$90,000, commensurate with experience.

About CaRMS:

The Canadian Resident Matching Service (CaRMS) is a national, independent, not-for-profit organization that provides digital solutions and expertise that matches medical students with training opportunities in Canada.

CaRMS’ mission is to serve as trusted stewards, builders, and innovators of data informed application and matching services. Our vision is to provide the best possible outcomes for both applicants and faculty through safe, fair, and equitable application and matching systems.

Established in 1970 to provide a fair, objective, and transparent process, CaRMS works with the medical education community, medical schools, and residents/students to provide the digital platform, mathematical algorithm, and knowledge that matches students with medical residency training opportunities.

As a client-focused organization, our success is driven by a caring, collaborative, and committed team.

Learn more at www.carms.ca.

Note:

CaRMS uses automation tools to assist with the organization and screening of applications. All stages of recruitment decisions are led by people within the team.

Equity, Diversity and Inclusion

CaRMS is committed to fostering an equitable, diverse, and inclusive workplace. We welcome applications from all qualified individuals, including women, visible minorities, First Nations, Inuit and Métis peoples, persons with disabilities, and individuals of all sexual orientations, gender identities, and gender expressions.

Accommodations are available upon request throughout all stages of recruitment process. Please let us know during the application process.

📌 External Relations & Partnerships Specialist (Canada)
🏢 The Canadian Resident Matching Service (CaRMS)
📍 Canada