Join Duliban Insurance as a Farm and Commercial Customer Service Professional in Fonthill, Ontario. Deliver exceptional service to a diverse portfolio of clients across various industries. This permanent, full-time role focuses on servicing farm and commercial client needs, including small business, contractors, and agribusinesses.
You will handle policy renewals, inquiries, and manage compliance with operational standards. Supporting our team is essential as you ensure a seamless client experience while maintaining high service excellence. Key Responsibilities:
- Manage client service, renewals, and inquiries for policies
- Oversee Certificates of Insurance requests for small businesses
- Support program management for compliance and operational needs
- Act as team coverage during absences for continuous service
- Collaborate with team members to enhance client satisfaction Requirements:
- 1–3 years insurance experience, preferably in Commercial Lines
- Active RIBO license in valuable standing
- Strong communication skills and professionalism
- Detail-oriented and organized approach to work
- Proficiency in brokerage management systems Utilize your expertise in customer service and attention to detail at Duliban Insurance, ensuring client satisfaction across the board.