Company operating name: Octate Mcleod Inc.o/a A&W; Restaurant
Number of Position: 1
Location of work: 806 Niagara St, Welland, ON L3C 1M3
(Business Address: 6445-B Kennedy Rd, Mississauga, ON, L5T 2W4 )
Title of position: Food Services Supervisor
Terms of employment: Permanent – Full Time Position
Salary: An hourly rate of $21 for 36 to 44 hours per week
Food Services Supervisor is entitled.
Vacation: 4%
The salary will be subject to regular review based on annual performance.
Language of Work: English
Job duties:
- Supervise, direct and coordinate restaurant team members throughout their shift
- Schedule staff and assign duties and provides ongoing, specific direction to team members
- Lead by example and demonstrates the importance of treating every team member and guest with respect
- Supervise, co-ordinate and schedule the activities of staff who serve food;
- Train staff in job duties, sanitization and safety procedures;
- Orientate and monitors current team members
- Estimate and order ingredients and supplies required for food preparation;
- Maintaining all inventories required for food department, keeping records of quantity of food used and preparing food for storage;
- Ensures that all product and packaging is properly merchandised and stocked
- Handling guest feedback and queries;
- Supervises team members to ensure primary and secondary duties are completed
- Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
- Ensure that food and service meet quality control standards; and
- Preparing reports and other performance analysis documentation for management.
Job Requirements – Skills requirements:
- Completion of secondary school
- Previous experience in food preparation or service (7 months or more of related experience)
- Completion of college program in food service administration, hotel and restaurant management or related discipline an asset
- Proven leadership and problem-solving skills
- Driven and focused. Passion for people and service excellence
- Ability to inspire, motivate and develop people "We encourage applications from Indigenous Peoples, Newcomers to Canada, Aboriginal persons, and new immigrants"