Overview

Languages

English

Education

- No degree, certificate or diploma

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Hotel, motel, resort

Responsibilities

Tasks

- Register arriving guests and assign rooms

- Process group arrivals and departures

- Take, cancel and change room reservations

- Provide information on hotel facilities and services

- Provide general information about points of interest in the area

- Process guests' departures, calculate charges and receive payments

- Balance cash and complete balance sheets, cash reports and related forms

- Follow emergency and safety procedures

- Clerical duties (i.e. faxing, filing, photocopying)





- Answer telephone and relay telephone calls and messages

- Provide customer service

Experience and specialization

Computer and technology knowledge

- Central reservation system (CRS)

- Spreadsheet

Additional information

Work conditions and physical capabilities

- Attention to detail

- Quick-paced environment

Personal suitability

- Client focus

- Dependability

- Efficient interpersonal skills

- Excellent oral communication

- Flexibility

- Judgement

- Organized

- Reliability

- Team player

📌 front desk agent (Charlottetown)
🏢 Canadas Best Value Inn u0026amp; Suites
📍 Charlottetown