Ferguson Law Professional Corporation is seeking a professional, organized, and personable Legal Receptionist to join our growing team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, thrives on organization, and takes pride in delivering exceptional client service.

As the first point of contact for our firm, you will play an integral role in creating a positive and professional experience for our clients, visitors, and colleagues. The successful candidate will manage front desk operations, coordinate incoming communications, and provide administrative support to help ensure the efficient day-to-day operation of the office.

We are looking for an energetic, detail-oriented individual with excellent communication and interpersonal skills, a positive attitude, and the ability to manage multiple priorities with professionalism and discretion. This position offers an excellent opportunity to develop your administrative and legal support skills while working as part of a collaborative and supportive legal team.

Duties and Responsibilities

- Greet clients, visitors, and staff in a courteous, professional, and welcoming manner.
- Answer, screen, and direct incoming telephone calls using proper phone etiquette and respond to general inquiries.
- Schedule, confirm, and coordinate appointments for lawyers and staff.
- Maintain lawyer calendars, boardroom bookings, and meeting schedules.
- Welcome clients for appointments and notify lawyers or staff of their arrival.
- Receive, sort, distribute, and prepare incoming and outgoing mail, courier packages, and deliveries.
- Open, organize, and maintain physical and electronic client files.
- Conduct conflict searches and assist with new client intake procedures.
- Request, collect, and record client identification in accordance with Law Society of Ontario requirements.
- Scan, copy, file, upload, and organize documents accurately and efficiently.
- Prepare basic correspondence, letters, and legal documents as directed.




- Process incoming and outgoing emails and monitor the firm's general email inbox.
- Perform accurate data entry using Microsoft Office, Cosmolex, and other office software.
- Receive client payments, issue receipts, and promptly notify the appropriate staff member for processing in accordance with office procedures.
- Assist with the preparation of real estate, estate, corporate, litigation, and other legal files as directed.
- Coordinate client signing appointments and witness signatures when required.
- Order and maintain office supplies and monitor office inventory.
- Maintain the reception area, boardrooms, kitchen, and common areas in a clean, organized, and professional manner.
- Maintain strict confidentiality of all client information and firm records.
- Provide administrative and clerical support to lawyers, legal assistants, and law clerks as required.
- Perform other reception and administrative duties as assigned.

Qualifications and Experience

- Previous experience as a receptionist, administrative assistant, or in a similar office support role is required.
- Prior experience working in a law office is considered a robust asset, particularly in a legal receptionist or legal assistant capacity.
- Post-secondary education in Office Administration, Legal Administration, or a related field is considered an asset.
- Proficiency in Microsoft Office (Word, Outlook, Excel, and Teams) and the ability to learn new software quickly.
- Experience using legal practice management software, such as Cosmolex, is considered an asset.
- Experience operating a multi-line telephone system and managing a busy reception area.




- Excellent customer service skills with the ability to interact professionally and courteously with clients, lawyers, court staff, financial institutions, and other professionals.
- Strong organizational, time management, and multitasking skills with the ability to prioritize competing deadlines.
- Exceptional attention to detail with accurate data entry, proofreading, and file management skills.
- Excellent written and verbal communication skills.
- Ability to maintain confidentiality and exercise discretion when handling sensitive and confidential information.
- Experience with document scanning, electronic filing, and paperless office systems is considered an asset.
- Ability to work independently while contributing positively as part of a collaborative team.
- Professional, reliable, punctual, and committed to delivering exceptional client service.

Skills and Attributes The successful candidate will possess:

- A warm, professional, and client-focused attitude.
- Strong interpersonal and communication skills.
- Excellent organizational and time-management abilities.
- The ability to remain calm and composed in a busy environment.
- Strong attention to detail and a commitment to accuracy.
- Initiative, adaptability, and a willingness to learn.
- Sound judgment and the ability to handle confidential information with discretion.
- A positive attitude and the ability to work collaboratively within a team.
- A commitment to professionalism, integrity, and exceptional client service.

If you are an organized, enthusiastic professional who enjoys working with people and is looking to build a rewarding career in the legal field, we encourage you to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are seeking to fill this position with an anticipated start date of August 24, 2026. While we hope the successful candidate can begin on or around this date, a mutually agreeable start date may be accommodated. Pay: From $22.00 per hour

Work Location: In person

📌 Front Desk Receptionist (Carleton Place)
🏢 Ferguson Law Professional
📍 Carleton Place