About Magellan Aerospace Magellan Aerospace is a global, integrated aerospace company that provides complex assemblies and systems solutions to aircraft and engine manufacturers, and defence and space agencies worldwide. We know that personal development is fundamental to the success of every individual and invest in our employees.

Positions Status: Full time Permanent

Magellan Aerospace Haley division is nestled in the Ottawa Valley one hour north of the Capital, Ottawa, Ontario Haley Ontario - Bing Maps. We live in an Outdoor playground where there is no shortage of FUN for the Outdoor Enthusiast such as hiking, kayaking, canoeing, snowshoeing, skiing, snowmobiling, beaches and world class whitewater.

Magellan Aerospace Haley

Division is looking for new talent to join our growing team here in the Ottawa Valley.

Attractive Benefits package including Long Term and Short-Term Disability, Dental, Vision and Drug Coverage

Company Pension Plan

Employee Assistance Program The IT Supervisor provides first‑level support for local computer systems and oversees the daily operations of the IT Department. This role leads a small technical team responsible for maintaining network infrastructure, hardware, and software systems. The IT Supervisor ensures timely troubleshooting, coordinates system upgrades, ensures adherence to local and corporate IT policies/procedures, and works closely with the Corporate IT team to ensure system reliability, security, and maximum uptime.

Provide end‑user technical support for hardware, software, and network issues.

Install, configure, and maintain computer hardware, peripherals, and related equipment.

Install, configure, and update software applications in accordance with IT standards.

Manage and resolve helpdesk tickets,



ensuring timely follow‑up and documentation.

Maintain inventory of spare parts, equipment, and IT supplies.

Support network infrastructure, including switches, access points, and cabling.

Supervise IT staff, providing coaching, guidance, and training to support professional development.

Collaborate with Corporate IT on system upgrades, security initiatives, and compliance requirements.

Ensure adherence to IT policies, procedures, and best practices.

College diploma or certificate in Computer Systems, Information Technology, or a related field.

3–5 years of progressive experience in IT support, systems administration, or related technical roles, with exposure to hardware, software, and network troubleshooting.

Supervisory or Team‑Lead experience is an asset, including coaching, delegation, and supporting staff performance.

Strong technical troubleshooting abilities across desktops, laptops, peripherals, printers, and networked systems.

Working knowledge of Windows operating systems, Active Directory, user account management, and common business applications.

Understanding of network fundamentals, including LAN/WAN, switches, Wi‑Fi, and basic cabling.

Experience with helpdesk ticketing systems, including prioritization, documentation, and follow‑up.

Familiarity with IT security practices and corporate IT compliance requirements.

CompTIA certifications (A+, Network+,



or similar) are considered an asset.

Effective communication and interpersonal skills, with the ability to support users at varying technical levels.

Calm and composed under pressure, particularly during outages or urgent technical issues.

Reliable, punctual, and able to follow established procedures and IT policies consistently.

We conduct a criminal Record Check on all new hires

We conduct a Government Controlled Goods Program (CGP) Check on all new hires; must be able to provide 3 references to help verify your identity

Monday to Friday, with occasional overtime as required.

We welcome all applications without regard to social and cultural background, age, gender, disability, sexual orientation, national origin or religious belief, status as a protected veteran, or any other characteristic protected by applicable federal, state/province, or local law.

If you require an accommodation during the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let your Human Resources point of contact know and we will work with you, to the best of our ability to meet your needs.

Magellan Aerospace respects the privacy and confidentiality of personal information provided by candidates and shall not disclose to any external parties unless legislated.

Magellan may use an approved Artificial Intelligence (AI) note-taking tool to support the initial screening stage of its recruitment and selection process. All AI use is performed in accordance with Magellan’s privacy policies. Personal information associated with any job application will not be shared with or retained by any third party.

📌 Full-time Technology Supervisor (Lanark County)
🏢 Magellan Aerospace
📍 Lanark County