The General Manager will be responsible for overseeing all aspects of the division, including operations, safety, financial performance, customer satisfaction, fleet management, regulatory compliance, and business development. This leadership role requires a strategic thinker with extensive transportation and logistics experience, exceptional operational expertise, and a strong commitment to safety and continuous improvement. The successful candidate will provide leadership to operations, dispatch, maintenance, safety, and administrative teams while driving profitability and ensuring exceptional service delivery.

Operations Management

Develop and implement operational strategies to improve efficiency, productivity, and customer service. Monitor fleet utilization, route optimization, and equipment availability. Ensure on-time deliveries while maintaining the highest service standards. Oversee dispatch, scheduling, maintenance, and driver management.

Financial Management

Manage the division's operating budget and financial performance. Develop cost-control initiatives while maintaining service quality. Provide leadership, coaching, and mentorship to managers and supervisors.

Build a high-performance culture focused on accountability, teamwork, and continuous improvement. Conduct performance reviews and establish measurable performance objectives. Hours of Service requirements Environmental regulations Monitor driver compliance, audits, training, and incident investigations.

Lead continuous improvement initiatives related to safety performance.

Customer Relations





Build and maintain strong relationships with key customers. Ensure customer expectations are consistently exceeded. Participate in contract negotiations and customer review meetings.

Fleet Management

Oversee fleet maintenance strategies. Manage equipment replacement planning. Identify opportunities for growth within existing accounts. Support sales initiatives and strategic business development. Evaluate new markets and service offerings.

Develop long-term growth strategies for the division. Bachelor's degree in Business, Supply Chain, Transportation, Logistics, or a related field (preferred, but not required). ~Previous management experience within a liquid bulk or tank transportation environment is strongly preferred. ~ Strong understanding of fleet operations, dispatch, maintenance, and transportation regulations. ~ Proven experience creating/managing P&L; responsibilities and operational budgets. ~ Knowledge of transportation management systems (TMS), fleet software, and Microsoft Office. ~ Experience leading large operational teams across multiple sites. Chemical transportation Food-grade tank transportation Customer-focused mindset Change management Team development and coaching Negotiation and relationship management Continuous improvement (Lean or Six Sigma experience is an asset) Performance-based bonus Comprehensive health and dental advantages Retirement savings program This is an outstanding opportunity for a proven transportation leader to drive operational excellence, enhance customer satisfaction, and lead the continued growth of a high-performing Liquid Tank Transportation Division. #

📌 General Manager, Performance General Manager, Performance (Toronto)
🏢 Harbinger Network
📍 Toronto