Fairmont Banff Springs is seeking a Front Desk Supervisor to uphold exceptional guest service and lead the Front Desk and Royal Service teams. You will mentor colleagues, coordinate arrivals and VIP experiences, and ensure smooth operations in a historic resort setting.
You will work closely with supervisors to foster a respectful, high-performing team, manage guest issues with proactive service recovery, and apply Fairmont standards while maintaining safety and a warm Canadian hospitality
📌 Guest Experience Lead: Front Desk & Royal Service (Banff)
🏢 FAIRMONT
📍 Banff
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