Become the welcoming face of InnVest Hotels as a Guest Service Agent. Create memorable experiences for guests through excellent service and attention to their needs in a vibrant, collaborative environment. InnVest is seeking a motivated Guest Service Agent to enhance guest experiences at its diverse hotel portfolio across Canada.

In this role, you will register guests, handle special requests, and support hotel operations, ensuring a seamless check-in and check-out process. Your passion for hospitality and dedication to exceeding guest expectations are vital for success in this position. Key Responsibilities:

- Create a welcoming atmosphere for all guests
- Register guests and accommodate special requests
- Manage room pre-registration and blocking
- Understand and apply cash-handling policies
- Communicate with housekeeping regarding room status Requirements:
- High school diploma or equivalent
- Solid communication and organizational skills
- Familiarity with computerized booking systems
- Availability for flexible shifts including weekends
- Committed to exceptional guest service standards Deliver outstanding hospitality with enthusiasm and see the impact you make at InnVest Hotels.

📌 Guest Service Agent at InnVest Hotels (Banff)
🏢 Banff Collection by InnVest Hotels
📍 Banff