Elevate guest experiences as a Guest Service Supervisor at our Vernon, BC resort. This full time role focuses on guest interaction, managing reservations, and supervising your team while ensuring excellent service. This position requires a secondary school graduation certificate and one to two years of relevant experience.

You will be pivotal in handling guest registrations, accommodating special requests, and processing online feedback. Effective communication and organizational skills are essential for overseeing day-to-day operations and enhancing guest satisfaction. Key Responsibilities:

- Interact positively with resort guests and staff
- Monitor and respond to guests’ online feedback
- Oversee guest registration and special requests
- Manage group arrivals and room reservations
- Support the training of Guest Service Agents Requirements:
- Secondary school graduation certificate required
- 1-2 years of experience in a similar role
- Proficient in basic accounting principles
- Excellent oral and written communication skills
- Dependable and organized work style Lead and inspire the Guest Services team while delivering exceptional hospitality at our Vernon resort.

📌 Guest Service Supervisor at Resort (Vernon)
🏢 Prestige Vernon Hotel
📍 Vernon