Braindate, part of e180, seeks a hands-on Customer Success Consultant on a 4-month, 20h/week contract. You will build and operationalize CS frameworks, from onboarding to renewal, working with Sales and the Experience team to ensure a seamless client journey.
Reporting to the Chief Product Officer, you’ll implement scalable CS processes, define metrics, optimize the tech stack, and train users, delivering tangible improvements in retention and client satisfaction across international events.