Hub Office Assistant

Casual - Throughout Durham Region

Join Us in Supporting People, Strengthening Community

At Community Care Durham (CCD), coordinated networks of volunteers and inter-professional staff, working out of integrated community hubs and other locations, strive to enrich the well-being and quality of life for people wherever they choose to call home. As the largest community support services agency in Durham Region, CCD collaborates with its partners and the broader community to address community issues and support local citizens to achieve their goals to live independently.

Why Join CCD?

At CCD we offer purposeful work, as every role contributes to supporting people and strengthening communities in a supportive setting where compassion drives everything we do.

Reporting to the Program Manager, the Hub Office Assistant supports the program delivery and provides administrative support to the local Hubs across the Durham Region (Pickering, Whitby, Clarington, Port Perry) to staff and volunteers for all CCD programs.

Responsibilities include but not limited to:

Hub Assistance

- Maintains office Health and Safety bulletin boards;
- Performs monthly Health and Safety inspection and provides follow-up when needed to address concerns (includes inspection of First aid safety kit);
- Maintains Hub kitchen sanitation;
- Works with Procurement to maintain office supplies and coordinates maintenance of office equipment;
- Monitors bookable spaces in the Hubs;
- Provides coverage and back-up to Hub Programs, including Food Services Programs and Foot Care Clinics, to ensure continuity of service delivery during staff absences,



vacations, training, and periods of increased demand;
- Supports client scheduling, and program operations as required to maintain seamless service delivery;
- Cross-trains with Program Associate staff to ensure operational continuity and effective program support.

Front Office Assistance

- Receives incoming personnel and items while applying appropriate screening protocols and informs parties of their arrival;
- Answers phone inquiries, transfers calls, and takes messages;
- Processes incoming and outgoing mail;
- Assigns security keys and badges to staff and volunteers;
- Maintains entry appearance of the Hub (brochures, cleanliness, sanitation practices, etc.,).

Administration

- Assists with setting weekly agendas for meetings and taking meeting minutes;
- Provides administrative support to the Manager in special projects;
- Completes weekly deposits/reconciliation for service-related finances and donations using CCD Financial systems.

Qualifications required:

- Post secondary education n Office Administration, Executive Office Administration or related field
- Minimum One (1) year of experience in administrative role is an asset
- Intermediate experience using Microsoft Office (Word, Excel, SharePoint, PowerPoint)



and strong computer skills
- Experience using a Client Information Management System is an asset
- Strong customer service skills with the ability to work in a fast-paced environment
- Strong communication and organizational skills with the ability to multitask
- Sensitivity to the needs of the vulnerable population with disabilities, including challenges in cognition
- Clear Police Check completed within the past 6 months.
- Must work in a safe manner and promote the health and safety of all staff, volunteers, clients and the community as outlined within CCD policies

Compensation: Hourly base rate of $21.13; with an additional 5% in lieu of benefits, and 6% vacation pay Work Location: Throughout the Durham Region at various Hubs (Pickering, Whitby, Clarington, and Port Perry)

*Subject to change, CCD staff may be required to work anywhere throughout the Durham Region

Hours of Work: Working hours are between 8:30am – 4:30pm. Casual (up to 35 hours/per week)

Vacancy Status: This posting is for an existing vacancy

Please apply in writing referencing posting #2026-29 outlining qualifications and experience by 4:00pm on

Thursday August 13th, 2026, to

Human Capital, Community Care Durham email: [email protected]

Pay: $21.13 per hour

Benefits

- Casual dress
- Company events
- Employee assistance program
- On-site parking

Application question(s):
- Do you have an Ontario driver's "G" or "G2" license?
- Do you have access to a licensed, reliable and insured vehicle?

Work Location: In person

📌 Hub Office Assistant (Clarington)
🏢 Community Care Durham
📍 Clarington