Become a key player at TransLink as a Hybrid IT Event Management Analyst. Ensure robust monitoring and analytical support to minimize service disruption in a agile environment. This role is crucial for maintaining the IT infrastructure's health at TransLink.

With a focus on event management and operational excellence, you will apply your experience in monitoring systems and customer-focused solutions. Your proactive approach will help prevent service interruptions and enhance overall efficiency within the IT framework. Key Responsibilities:

- Operate monitoring tools to provide real-time event visibility
- Assess system events and escalate as needed
- Recommend enhancements for existing monitoring protocols
- Collaborate with IT teams on best practices
- Support users with technical issues related to monitoring tools Requirements:
- Diploma in management information systems or IT
- Required ITIL foundation certification
- At least three years in enterprise monitoring experience
- Strong analytical and communication skills
- Proven customer engagement capabilities Use your expertise in event management to optimize technology services at TransLink.

📌 Hybrid IT Event Analyst Role (Vancouver)
🏢 TransLink
📍 Vancouver