Title: Inside Sales Representative

Department: Sales

Location: On site

Reporting to: Sales Manager

Position Overview

Are you passionate about connecting with customers, identifying opportunities, and helping businesses succeed? We're looking for a motivated professional who thrives on building relationships and creating value through proactive customer engagement.

The Inside Sales Representative is responsible for driving revenue growth and delivering an exceptional customer experience by proactively engaging customers from within the branch. This role serves as a key contributor to sales growth through outbound customer contact, business development activities, lead generation, and equipment sales opportunities.

Operating primarily from the branch, the Inside Sales Representative utilizes phone calls, email, text messaging, social media, and walk-in customer interactions to build relationships, uncover opportunities, and support customer success. This role places a strong emphasis on promoting used equipment, rental equipment, parts and service solutions, and identifying opportunities across both existing and prospective customer segments.

Working closely with Territory Managers, Branch Managers, Rental Teams, and Service Teams, the Inside Sales Representative helps ensure customers receive a seamless and consistent experience throughout their lifecycle with Vermeer Canada. This role operates with a moderate level of independence while supporting branch growth and customer retention objectives.

What You Will Do

- Build and maintain strong customer relationships through proactive outreach, regular follow-up,



and exceptional service.
- Identify customer needs and connect them with the right equipment, rental, service, parts, and support solutions.
- Generate new business opportunities through prospecting, lead generation, and targeted customer engagement activities.
- Promote used equipment and rental fleet opportunities to drive customer success and revenue growth.
- Develop and maintain a healthy pipeline of opportunities while utilizing CRM tools to track customer interactions and sales activity.
- Partner with Territory Managers and branch teams to support customer retention, account growth, and business development strategies.
- Coordinate customer communications and follow-up activities to ensure a consistent and professional customer experience.
- Monitor industry trends, market activity, and customer needs to identify opportunities and support branch sales and marketing initiatives.
- Prepare quotations, proposals, and supporting sales documentation while adhering to established sales processes and reporting requirements.
- Participate in customer events, trade shows, and promotional activities that strengthen customer relationships and increase awareness of Vermeer Canada solutions.




- Support the team and contribute to business success by performing other duties and responsibilities as required.

What We Are Looking For

- Previous experience in sales, business development, customer service, account management, or a related field.
- Equipment, construction, utility, industrial, agricultural, transportation, or rental industry experience is considered an asset.
- Experience generating business through outbound prospecting and relationship management is preferred.
- Solid communication and interpersonal skills.
- Comfortable making a high volume of outbound customer and prospect contacts.
- Proven ability to build relationships and create business opportunities.
- Strong organizational and time management skills.
- Self-motivated, goal-oriented, and driven to achieve results.
- Proficiency with CRM systems, Microsoft Office, and digital communication platforms.
- Ability to collaborate effectively across multiple departments and teams.

Physical Demands Lifting up to 50lbs: Infrequent

Standing and walking: Occasional

Bending, reaching, and lifting: Occasional

Computer use: Frequent

Travel

Occasional travel is expected for customer events, tradeshows, or industry activities as required.

Learn more about our team at vermeercanada.com.

Pay: From $60,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Inside Sales Representative (Brampton)
🏢 Vermeer
📍 Brampton