IT & Security Operations Specialist Anvil is a trusted partner in the defence industry, delivering cutting-edge solutions that enhance military capabilities and operational effectiveness. We extend our expertise to public safety, law enforcement, and national security organizations, accelerating mission-critical decision-making through analytical tools, automations, and game-changing machine learning capabilities. ANVIL helps organizations discover, manage, enrich, fuse, and exploit the information available to them in support of Information Dominance and Decision Advantage.

Job Type: Full Time (Ottawa / In-Office) Total Compensation: CAD $90,000 - $104,000 base salary - Placement within range based on experience and qualifications As the Business Technology Specialist, you are the frontline engine for Anvil's internal technology and corporate security operations. This is a high-impact, hands-on role responsible for ensuring that our staff, systems, and physical offices are secure, functional, and ready for our mission-critical work in the defense and national security sectors. Reporting directly to the Manager, Business Technology & Facilities, you will own the day-to-day tactical execution of our IT services, endpoint security, and facilities logistics.

Your work is the foundation upon which our CPCSC Level 2/3 and Protected B compliance is built. You thrive in a high-growth workplace where you can solve technical problems in real-time while maintaining the rigorous documentation standards required for a defense contractor. This is a full-time position based in Ottawa / In-Office.

Security

Clearance

Must be eligible for Government of Canada Secret (Level II) security clearance. Diploma or degree in Information Technology, Computer Science, or a related field preferred; Security+, ITIL Foundation, Jamf Certified Admin, or Google Workspace Administrator certification is an asset, but not required with sufficient hands-on experience.



2-4 years in IT Support, Systems Administration, or Junior Security Operations, preferably in a regulated industry (SaaS, Defense, Finance, or Government).

Hands-on experience with Google Workspace Administration, MDM solutions (Jamf/Intune), and basic networking (VPNs, firewalls, Wi-Fi). You enjoy being the "go-to" person for technical solutions and take pride in keeping the office running smoothly. Given our 99.9% uptime commitment for internal business systems, occasional after-hours or on-call availability may be required to resolve critical incidents.

This role involves periodic lifting and moving of IT hardware and peripherals (up to 25 lbs) as part of asset lifecycle management and office setup duties.

Technical

Operations & Helpdesk

Identity & Access Management (IAM): Execute the full lifecycle of employee access—provisioning accounts, managing permissions in Google Workspace and internal SaaS tools, and ensuring 100% accurate offboarding. formal recertification sign-off is attested by the Manager, Business Technology & Facilities.

Deploy and manage corporate hardware using MDM (Jamf/Intune), ensuring every device meets our strict Protected B encryption and configuration baselines.

Troubleshooting: Serve as the primary point of contact for employee technical issues, from hardware failures and Wi‑Fi connectivity to software access hurdles.

Perform routine server patching, software updates, and network troubleshooting to ensure 99.9% uptime for internal business systems.

Security

Execution & Evidence Collection





Continuous Monitoring: Conduct daily/weekly log reviews and monitor security alerts to identify, triage, and flag potential corporate security incidents for classification and escalation.

Security Hygiene: Coordinate internal phishing simulations, manage employee security training enrollments, and help cultivate a "security-first" culture.

Hardware

Logistics & Facilities Support

Asset Lifecycle Management: Lead the procurement, inventory tracking, and secure shipping/receiving of all corporate laptops and peripherals for local and remote staff.

Office Operations: Manage physical access systems (keycards/fobs) for the Carriageway office and coordinate with facilities vendors (HVAC, cleaning, maintenance) to keep the workspace mission-ready.

Onboarding Execution: Set up physical workstations and conduct technical orientations for all new hires (projected at 10-15+ per month). you'll be part of a team of dedicated professionals who share a common goal: to increase the safety and security of western democracies through the effective use of data. Our workplace is not just a job, it's a community of like-minded people working together to make a positive impact on the world we live in. Competitive salaries

Flexible health benefits package through Equitable

Industry-leading employer retirement contributions match Remote and Hybrid (Ottawa market) work model combining remote flexibility with meaningful in-person collaboration

Modern office in the historic Carriageway building in beautiful downtown Ottawa

Contribute to projects with real-world security impact

Use of AI in Recruitment: Anvil does not use artificial intelligence to screen, assess, or select applicants for this position. However, we do use AI for scheduling, note taking and other administrative functions. We’re committed to building a diverse and inclusive workplace.

📌 IT & Security Operations Specialist (Quebec)
🏢 Anvil
📍 Quebec