Empower AlayaCare's growth as an IT Support Specialist in Montreal. Leverage your tech skills providing crucial support and ensuring efficient operations for all employees. As an IT Support I at AlayaCare, you will play a vital role in enhancing employee experiences through reliable technology solutions.

With over a year of IT support experience, you'll respond to requests, resolve issues, and assist in onboarding processes. This role demands a strong understanding of hardware across multiple platforms, showcasing your problem-solving abilities in a dynamic environment. Key Responsibilities:

- Manage daily IT requests via ticketing and Slack
- Resolve access, password, and hardware issues swiftly
- Support smooth onboarding and offboarding processes
- Maintain and track global hardware inventory
- Troubleshoot across Linux, Windows, and macOS systems Requirements:
- 1+ years of IT support or hands-on technical experience
- Good understanding of Mac and PC hardware
- Solid troubleshooting and interpersonal skills
- Fluency in both English and French required
- Ability to lift up to 50 lbs and manage equipment Utilize your technical skills to enhance workplace technology experiences at AlayaCare.

📌 IT Support Specialist in Montreal
🏢 AlayaCare
📍 Montreal