The Canadian Public Safety Operations Organization is seeking a Client Support Representative in Prince Albert. This full time position is integral to supporting emergency communication systems and user inquiries. Your main duties will include managing service tickets, providing first-level technical support for the Provincial Public Safety Telecommunications Network, and maintaining accurate data within agency systems.

You'll communicate with clients regarding outages and enhancements, ensuring a seamless support system. Key Responsibilities:

- Help develop a comprehensive tiered helpdesk support structure
- Process and prioritize incoming trouble tickets
- Maintain and update data in agency management systems
- Monitor and report on PPSTN Radio towers' status
- Create and revise documentation for system support Requirements:
- High School Diploma or equivalent necessary
- Typing speed of 35 words per minute or more
- Knowledge of Windows and Microsoft Office Suite tools
- Advanced capabilities in computer operations
- Excellent written and verbal communication skills in English Use your customer support skills to join the team enhancing public safety communications in Prince Albert.

📌 Join the Canadian Public Safety Team (Prince Albert)
🏢 Autismservices
📍 Prince Albert