Start your technical journey with Nokia as a Junior Software Technical Support Engineer focusing on the NSP platform. You'll engage with clients and internal teams to solve real-world issues. This entry-level role offers hands-on experience with Linux systems and networking fundamentals.

You will work closely with seasoned engineers to gain insights into large-scale network management software, enhancing your skills every step of the way. You'll be the first point of contact for diagnosing and resolving issues, giving you vital exposure in a thriving tech environment. Key Responsibilities:

- Triage customer issues through to resolution
- Provide first and second-line technical support
- Diagnose software and configuration problems
- Analyze logs and system data for effective troubleshooting
- Manage and update support tickets consistently Requirements:
- Basic understanding of Linux systems
- Fundamental networking knowledge (TCP/IP, subnetting)
- Introductory programming awareness
- Strong communication and problem-solving skills
- Willingness to learn and grow Develop your technical skills in a supportive setting at Nokia NSP, handling customer issues and learning from experts.

📌 Junior Software Technical Support Engineer (Ottawa)
🏢 NOKIA
📍 Ottawa