Mail Clerk - Evening Shift Join a fast-paced insurance sector team and play an key role in supporting essential business operations beyond regular office hours. This full-time opportunity offers comprehensive training, a supportive work environment, and valuable experience in document processing, mail services, and workflow management.

What Is In It For You

- Hourly salary of $16.75.
- Contract duration: approximately 4.5 months.
- Work schedule: 37.5 hours per week, Monday to Friday, from 4:00 pm to 12:00 am.
- Location: on-site position in Halifax, Nova Scotia.
- Training: 2 weeks of paid training provided from 8:00 am to 4:00 pm.
- Cross-Training: training provided across multiple document processing functions.

Responsibilities

- Open, prepare, categorize, and analyze incoming mail and documents to identify the appropriate business area and work type.
- Prepare and sort mail for digital imaging and subsequent processing.
- Apply the appropriate tracking methodology for specific mail streams and processes.
- Ensure work is accurately redirected to the appropriate processing queues to minimize processing delays and financial impacts.
- Perform indexing and quality checks on front-end and back-end documents.
- Enter values based on client policy, account, group number, and client information.
- Process cheques and documents according to established procedures.
- Verify cheque accuracy for scanning and indexing purposes.
- Prepare cheques for deposit and complete deposit processing activities.
- Operate high-speed document scanners in a fast-paced environment.
- Troubleshoot software and hardware issues related to document imaging equipment.
- Monitor workflow queues and address imaging issues directed from business unit processing areas.
- Distribute cheques intended for customers and advisors.
- Maintain workflow consistency while meeting service level agreements and established deadlines.
- Provide front-line customer service by ensuring service levels are consistently met.
- Prioritize workloads, adapt to changing demands,



and manage multiple tasks while maintaining speed and accuracy.
- Assist with projects and effort or time tracking as required.
- Perform administrative duties including maintaining barcode stock, sending paperwork to customers, faxing, photocopying, and tracking and filing mail and courier logs.
- Verify information on original documents and redirect imaged material through AWD to alternate processing areas.
- Learn and process documents across all business unit lines within Imaging Services.

Required Qualifications What you will need to succeed:

- High school completion.
- Experience operating office equipment.
- Experience troubleshooting minor hardware and software issues.
- Proficiency with Microsoft Office, web applications, and scanning equipment.
- Ability to operate high-speed document scanners in a fast-paced environment.
- Ability to process, categorize, index, and verify documents accurately.
- Ability to maintain confidential information.
- Ability to perform heavy lifting throughout the workday of up to 50 lbs.

Required Soft Skills

- Strong organizational and time management skills.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Ability to prioritize tasks in a high-volume environment.
- Strong problem-solving and decision-making skills.
- Adaptability in a changing and fast-paced setting.

Preferred Qualifications

- Ability to analyze documents and determine the appropriate business area and work type.
- Ability to maintain service levels and productivity in a time-sensitive environment.
- Ability to prioritize work effectively while managing changing daily volumes.
- Ability to work effectively in a cross-trained environment supporting multiple business units.

Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

📌 Mail Clerk - Evening Shift (4:00 PM - Midnight) (Nova Scotia)
🏢 Recruit Action
📍 Nova Scotia