Line One Contact Centres seeks a bilingual Customer Support Specialist / Lead fluent in Mandarin and English for an upcoming project launching in late August 2026. This remote Canada role offers flexibility and potential translation duties.
You will provide Tier 1 care across phone, email, and chat, de‑escalate calls, document interactions, and collaborate with leads. Minimum 1 year in customer service is required; start date August 2026; hours to be confirmed.
📌 Mandarin-English Tier-1 Remote Support Specialist (Ottawa)
🏢 Line One Contact Centres
📍 Ottawa
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