- Review rater worksheets for compliance with formatting requirements.
- Verify that responses are logically correct and aligned with the assigned scenarios.
- Assess ratings and rationales for accuracy, consistency, and completeness.
- Confirm that required screenshots, retrievals, and personalization evidence meet project guidelines.
- Provide clear, concise, and actionable feedback; request corrections where needed.
- Flag ambiguous cases, systemic issues, or guideline gaps to the project team.
Requirements
- Must be located in and legally authorized to work in Canada.
- An existing, actively used Gmail account.
- Proven experience in quality audit or QA review (content evaluation, relevance, or similar).
- Familiarity with maps/local search user experiences and personalization concepts.
- Strong proficiency with spreadsheets (Google Sheets or equivalent).
- Excellent attention to detail and consistent application of guidelines.
- Clear written communication and a constructive feedback style.
- A desktop or laptop computer is required to complete the application and onboarding process. Mobile devices are not supported.
Core Competencies
Demonstrates expertise in quality audit and review processes, with a strong focus on attention to detail and adherence to guidelines. Proficient in providing clear, actionable feedback and familiar with user experience concepts related to maps and local search.