Job Summary

We are seeking a dynamic and organized Medical Office Assistant to join our healthcare team! In this vital role, you will serve as the friendly face and efficient coordinator at the front desk, ensuring smooth daily operations within our medical or dental practice. Your enthusiasm and attention to detail will help create a welcoming environment for patients while supporting clinical staff with administrative tasks.

This paid position offers an exciting chance to develop your skills in a fast-paced, patient-centered setting.

Duties

- Greet patients warmly and assist with check-in and check-out processes using electronic medical records systems such as Oscar
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly.
- Verify patient insurance information, update medical records, and ensure all documentation is accurate and complete.
- Prepare and organize patient charts, lab requests, referral forms, and other necessary paperwork.
- Assist with billing procedures, including processing payments and insurance claims.
- Maintain a clean, organized front desk area while adhering to confidentiality standards and healthcare regulations.




- Support clinical staff by coordinating appointment schedules and managing patient flow efficiently.

Skills

- Proficiency in electronic medical records platforms such as Epic or Dentrix.
- Strong knowledge of medical terminology to accurately communicate with patients and staff.
- Experience working as a dental receptionist or in a dental office environment is highly desirable.
- Previous medical or dental office experience demonstrating familiarity with front desk operations.
- Excellent organizational skills with the ability to multitask in a busy setting.
- Effective communication skills for interacting with diverse patients and team members.
- Ability to operate multi-line phone systems confidently and professionally.

Join us as a Medical Office Assistant and become an essential part of delivering exceptional patient care! Your proactive approach and dedication will help ensure our practice runs smoothly while providing a positive experience for everyone who walks through our doors. Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Medical Office Assistant (Etobicoke)
🏢 Meta Pain Centre
📍 Etobicoke