Working for the transfer agent you will be processing all unit holder transactions for both registered and non-registered products. Your responsibilities also include responding to account inquiries on a timely basis, identifying and resolving issues/and problems, and providing administrative support for internal advisory channels. As part of this dynamic team, you will also be expected to master various specialist roles as part of their progression through the various roles in the department.
What will you do?
- Process all Mutual Fund Transactions for individual, accredited and institutional investors
- Verify that all proper paperwork is received and complete; also ensure that appropriate follow-up takes place for any outstanding issues
- Ensure that all compliance and procedures are accurate
- Document and update procedure manuals and workbooks where required
- Represent the team in various working groups
- Act a strong resource and support for Staff Members
What do you need to succeed?
Must Have
- Post-Secondary Education
- Excellent knowledge of MS Word, Outlook and Advanced Excel
- Working knowledge of PowerPoint and the Internet
- Strong analytical and communication skills
Nice to Have
- Experience processing financial transactions, performing quality assurance checks and being able to interpret complex instructions
- Experience processing corporate, institutional and trust accounts, RRSP, RESP, RRIF and TFSA products within a back office environment
- IFIC or CSC
- Experience in dealing with external dealers, custodians, fund companies and various government bodies
- Experience with Unitrax, Fundserv or Dataphile
What’s in it for you?
- A comprehensive Total Rewards Program which include competitive compensation and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a agile, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to building close relationships with clients
The expected salary range for the above position is $55,000 - $60,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.
This position may be eligible to receive a discretionary/variable incentive payment.
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
- Drives RBC’s high-performance culture
- Enables collective achievement of our strategic goals
- Generates sustainable shareholder returns and above market shareholder value
Job Skills
Customer Knowledge, Customer Service, Customer Service Management, Group Problem Solving, Identifying Sales Opportunities, Interpersonal Relationship Management, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities
Additional Job Details
Address: WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVER
City: Vancouver
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: WEALTH MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-08-04
Application Deadline: 2026-08-19
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
📌 Mutual Fund Administrator (Vancouver)
🏢 RBC
📍 Vancouver