Lead the operations at Mark's as an Assistant Manager, focusing on customer service and team coaching. Ensure compliance in operations while providing exceptional omni-channel experiences for customers.

The Assistant

Manager, Operations, will drive the execution of the service model at Mark's. This role includes B2B order management, coaching for accurate delivery, and operational compliance. You will oversee scheduling and ensure the timely movement of inventory to aid the customer experience and support sales objectives. Key Responsibilities:

- Coach team members on customer service standards
- Manage compliance with operational procedures and policies
- Oversee eCommerce fulfillment and cash management
- Assist in annual inventory preparation and execution
- Promote a positive and inclusive work workplace Requirements:
- 3-5 years of retail experience required
- Proven coaching and mentorship abilities
- Exceptional communication and organizational skills
- High energy and enthusiasm for success
- Basic computer skills required Bring your leadership and operational skills to Mark’s to enhance customer satisfaction in each shopping experience.

📌 Operations Assistant Manager at Mark's (London)
🏢 Atmosphere
📍 London