General Summary

The Kia Canada Operations Coordinator, Service and After Sales (SAS) is responsible key duties that support day-to-day operations in the department. This includes across department responsibilities related to key document processing, department reports, actions plans and dealer communications as a number of the primary duties for this role. This is a 15 month full-time contract position.

Essential Duties And Responsibilities

- Dealer billings and vendor payments for multiple business deliverables that includes:

- Manual data entry, responses to dealer/vendor inquiries and record-keeping

- Troubleshooting and resolution of claims submitted by dealers

- Improvement and/or automation of administrative processes as required

- Accounting/Finance responsibilities that includes:

- Preparation of purchase requisitions and orders

- Reconciliation and processing of vendor invoices

- Processing, tracking and maintaining accurate log of vendor credits or rebates

- Weekly and monthly coordination for executive and departmental reports that includes:

- Gathering of information and materials from business owners/sources to distribute

- Preparation of professional presentations in Excel and PowerPoint

- Timely distribution of reports to KCA Executives and Department Management

- Completion of key monthly and quarterly reports in support of field staff (DPSMs) and internal (SAS) team members, including comprehensive Dealer Performance KPI Report

- Manage Dealer Support Hub to ensure that dealer requests are accurately logged and distributed to provide accurate responses in a timely manner

- Administrative support for Director and Senior Department Managers (SAS), including:

- Travel and event arrangement

- Scheduling select meetings





- Drafting internal and external communications

- Troubleshooting and/or escalating administrative concerns

- Ordering supplies and support for other special requests

- Support planning and execution for internal and external department events/meetings

Skills/Knowledge/Experience/Education Requirement

- Post-Secondary degree/diploma in Business Administration or like discipline required

- 2-3 years' experience in Coordinator/Administrative role preferred

- Intermediate proficiency with Excel, PowerPoint, Word, and Outlook

- Strong knowledge of office procedures and practices

- Organization and time management skills

- Self-starter to deliver on business requirements

- Present professional image for department when interacting with all internal and external business contacts

- Salary range: $55,800 - $72,584

Why Kia?

- We operate as a lean and agile team, recognizing the value of each individual's contributions.

- Experience the excitement of a rapid-paced and growing organization.

- Gain exposure and a deeper understanding of your function and the business.

- Benefit from employee development and educational offerings.

- Join a workplace that fosters a sense of belonging and family.

- Be a part of the team behind AJAC's Best Car of the Year award.

Perks And Benefits

- Subsidized on-site company catered lunches and a hot beverage program.

- Employer-paid company health benefits, spending allowance, and RRSP matching program.

- Flexible work schedules and summer hours.

- Vehicle programs.

- Employee development programs and tuition reimbursement.

- SMART Casual Dress code.

- Employee lease and car purchase discounts; Friends of Kia discounts.

- On-site gym, ping-pong, basketball, and badminton court.

- Other company-provided perks.

📌 Operations Coordinator, Service & After Sales (Mississauga)
🏢 Kia Canada
📍 Mississauga