Lead daily operations at Fitness World as an Operations Manager in Burnaby, BC. Oversee front desk, childminding, member retention, and retail to ensure a thriving fitness community.

Fitness

World, a prominent name in the health and wellness sector, is seeking an Operations Manager for its Burnaby location. You'll partner with the General Manager while empowering the Member Service Representative team, maintaining effective communication, and driving improvements. Bring your passion for fitness and strong organizational skills to create a positive environment. Key Responsibilities:

- Recruit, train, and develop the Member Service Representative team
- Handle administrative functions including employee onboarding and scheduling
- Promote a friendly, fitness-centered atmosphere




- Document process improvements proactively
- Ensure compliance with childminding policies and conduct regular audits Requirements:
- 2+ years of supervisory experience in customer-facing roles
- Proven track record in training and developing staff
- Robust organizational and communication skills
- Flexible schedule availability, including evenings and weekends
- Valid childminding certifications or willingness to obtain Be the leader that shapes the success of Fitness World through effective management and motivational team development.

📌 Operations Manager at Fitness World (Burnaby)
🏢 Fitness World Canada
📍 Burnaby