Company Background

Carlsberg Canada Inc. (CCI) is the Canadian division of Carlsbergs Group, the world’s third-largest brewer. With a team of about 300 employees across Canada, from our Oakville head office, to our brewery in Waterloo, and coast-to-coast teams, we proudly brew, distribute, and commercialize Carlsberg products nationwide including Carlsberg, 1664, Landshark, Waterloo brands, Somersby, Laker, Garage and Seagram RTDs. Our brewery also proudly works with a variety of co-manufacturing partnerships thanks to our amazing quality standards and operational excellence.

At Carlsberg, no matter your role or function, we are driven not only by what we deliver but also by how we work together—this is our Growth Culture. Built on five core principles, our Growth Culture guides the way we work, innovate, and lead, ensuring we continue Brewing for a Better Today and Tomorrow.

Shift: Rotating afternoon 11:30AM - 5PM and evening 5:00PM - 10:00PM shifts.

Must be available to work weekends and evenings.

Hours: Approximately 10 hours per week

Position Summary

Under the Taphouse Manager's direction, this role delivers exceptional food and beverage service to guests while maintaining outstanding customer service, positive energy, and professionalism.

Accountabilities:

- Performing daily tasks such as preparation, cleaning, stocking, and serving.
- Taking beverage and food orders.
- Working as a team with Taphouse staff to provide a positive guest experience.
- Following AGCO and Smart Serve guidelines.
- Maintaining a high level of cleanliness in the dining area.
- Responding to guests’ inquiries and concerns.
- Acquiring knowledge of menu items, and features.
- Ensuring proper FIFO rotation of beverages.
- Using POS system, and card terminal for ordering and payment transactions.
- Answering phones.




- Ensuring excellent and appealing food and beverage quality and appearance before leaving the kitchen or bar.

Skills for Success:

- Exceptional customer service.
- Able to keep pace within a fast-paced environment.
- Comfortable with change and an ability to remain adaptable.
- Proven ability to work cohesively in a team.
- Strong communication skills.

Qualifications and Experience:

- Smart serve certification required
- 2-years' experience in a similar position preferred
- Reliable, courteous, and displays the values of Carlsberg
- Flexible to work a variety of shifts

CARLSBERG GROUP: BREWING FOR A BETTER TODAY AND TOMORROW For us growth has always been in the diverse mix of our people, our beers and our brands. At Carlsberg, we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile, inclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. Carlsberg aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law. Carlsberg Canada is committed to employing a diverse workforce and encourage all qualified professionals to apply. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Job Types: Part-time, Permanent

Pay: From $17.60 per hour

Benefits

- Discounted or free food
- Employee assistance program
- On-site parking
- Store discount

Application question(s):
- Are you able to work evenings and weekends?

Experience:
- serving: 2 years (required)

Licence/Certification:
- Smart Serve Certification (required)

Work Location: In person

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