Elevate patient engagement with Prenuvo as a Patient Experience Representative in Toronto. Deliver exceptional service and support across various communication channels to enhance every patient's journey. This full time role at Prenuvo requires a customer-focused individual dedicated to improving patient experiences.

You will handle inquiries, educate patients, and assist with account management and scheduling appointments. Strong communication skills and the ability to thrive in a fast-paced, team-oriented environment are essential for success. Key Responsibilities:

- Provide excellent customer service via phone, email, and chat
- Resolve patient inquiries and issues promptly
- Educate patients on services and policies
- Assist with account setup and management
- Escalate complex issues to relevant departments Requirements:
- Experience in customer support or service is preferred
- Strong interpersonal and communication skills
- Ability to multitask effectively in a fast-paced setting
- Understanding of patient privacy and confidentiality
- Willingness to work flexible hours as needed Help shape proactive healthcare by ensuring exceptional patient experiences at Prenuvo in Toronto.

📌 Patient Experience Representative Toronto
🏢 Prenuvo
📍 Toronto