At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. A career within Consulting services provides the prospect to help clients develop and deliver extraordinary business results through transformation.

The Payments and Open Banking Director role operates across the transformation lifecycle from inception to execution, combining strategy, operating model design, and delivery leadership. As a Payments and Open Banking Director, you will work as part of a team of problem solvers to solve complex business issues from strategy to execution, acting as a trusted advisor to senior stakeholders on enterprise-wide payments modernization and emerging payments initiatives.Meaningful work you’ll be part of As a Digital Payments Consulting, Director, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Lead end-to-end delivery of complex payments transformation engagements, including project economics, to achieve measurable client outcomes.

Conduct market research and synthesize quantitative and qualitative analysis into clear insights and recommendations using structured problem‑solving approaches. Lead end-to-end delivery of complex payments transformation engagements, including project economics, to achieve measurable client outcomes. Conduct market research and synthesize quantitative and qualitative analysis into clear insights and recommendations using structured problem‑solving approaches.

Build and sustain trusted relationships with senior leaders across the financial services ecosystem. Shape and advise on enterprise‑wide payments transformations, including target operating models, ISO 20022 end‑state design, API‑first and cloud‑enabled architectures. Lead, coach, and develop high‑performing, inclusive consulting teams; provide ongoing feedback to accelerate progression and performance.





Demonstrate commitment to valuing differences, coaching diverse teams, and ensuring diverse perspectives are heard to enable an inclusive, high‑performing environment. Shape the Firm (Thought Leadership & Practice Building) Experiences And Skills You’ll Use To SolveCore Consulting & Leadership Significant experience in a leading management consulting environment, with strong financial services domain credibility. Proven ability to operate in ambiguous, high‑stakes environments and influence senior executives and drive alignment across diverse groups.

Demonstrated success building, leading, and developing high‑performing, inclusive consulting teams and future leaders. passionate about high‑quality delivery, collaboration, and continuous learning.

Payments

Strategy, Transformation & Execution Lead client engagements across emerging payments initiatives from concept through scaled implementation (e.real‑time payments, open banking/open finance, digital wallets, embedded payments, digital identity/consent, tokenized money use cases).

Experience advising on large‑scale transformation programs with material financial, regulatory, and operational impact, including benefits of realization and value tracking. Help clients develop business cases and decision frameworks for new payments capabilities, balancing speed‑to‑market with regulatory, risk, and operational considerations.

Payments Domain

Knowledge (Rails, Schemes, Regulation, Landscape) Deep understanding of domestic and cross‑border payments infrastructures, schemes, and networks (e.Interac, real‑time rail, SWIFT, ISO 20022) and how these translate into strategy and operating models. Practical knowledge across payments rails, platforms, and transaction lifecycles, including Money movement infrastructure for high‑value, low‑value,



and instant payments; Global clearing/market infrastructures and correspondent banking structures (e.NOS/VOS accounts). credit cards, wires, cheques, AFT). Open Banking/Open Finance, RPAA, Payments Modernization initiatives, cross‑border regulatory regimes). digital currencies including cryptocurrency/CBDC).

Working knowledge of Open Banking requirements in Canada, comparative understanding across global jurisdictions, and enabling technology requirements. tokenization, stablecoins, digital currencies, embedded finance) and practical implications for banks and regulated financial institutions. Bachelor’s degree (or equivalent) in Business, Economics, Finance, Engineering, Computer Science, or related field (Required). Master’s degree or other form of continued education (Asset).

Multilingual would be considered an Asset. Given our national recruiting approach, ranges may vary for positions in other locations. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

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📌 Payments And Open Banking Consulting, Director (Toronto)
🏢 PwC Canada
📍 Toronto